Mar 7 2008

Nextgen flight booking engine: Insidetrip

By John Baeyens | Share This South Africa

I've been a loyal fan of Sidestep and Kayak over the last years.  However, I've neverbeen truly satisfied with either of them.  True, Sidestep will learn you that the cheapest flight you can find from Brussels to Rio de Janeiro is a TAP flight at 1.040 US$ which brings you from Brussels to Rio in 14 hours.  Iberia offers you the deal for 1.055 US$ with 30 minutes more per leg of your trip.

But on transatlantic flights I need much more information than just the flights and the actual hours:

1. Leg room.  Flying a Boeing 747 is a pain, flying an Airbus 340-300 or 340-600 is a breeze when it comes to seating comfort.
2. Security wait time: Heathrow: never again.  Miami: never ever again.  Frankfurt and Lisbon: comme si comme ca.  Munchen and Zurich: heaven. 
3. Aircraft age.  Nothing worse than flying the old American cigar boxes.  Quality of planes of American carriers like Delta and American is horrifying.
4. On Time performance.
5. Connection times.
6. Number of stops.
7. Flight duration.
8. Lost luggage track.
9. Hostorical airplane passenger loads.  Extremely important for me.  Air France and British Airways to Rio are always full.
10. Aircraft type. 
11...

Imagine how glad I was when I learned that Insidetrip.com went in bèta.  The site puts the consumer in control of their travel experience through an innovative search by "TripQuality" ratings.

I tried the service for two routes that I know very well, because I've flewn every possible carrier catering the route: Brussels to Johannesburg and Brussels to Rio de Janeiro.

1. Brussels to Rio de Janeiro:
The winner was the TAP flight with Tripquality score of 76%. 
The analysis is right, probably the score fell below 80% because of the Lisbon airport.  However, British Airways, Air France, TAM, Iberia all scored substantially lower.  I can tell you why.

2. Brussels to Johannesburg:
This is an interesting one.  Most people that i know fly South African over Heathrow or Frankfurt, or take Lufthansa over Frankfurt.
The last years I've developed a keen preference to fly Lufthansa over Munich or even better, fly Swissair over Zurich.  Lufthansa flies an airbus from Munich and so does Swissair.  And Munich and Zurich are one of the most convenient airports in Europe.  Moreover, the trip with the Airbus 340-300 from Swissair is excellent; their fleet is maximum 5 years old.

The strange thing on this route is though that I could never find a Swisair on the return leg from Johannesburg back to Europe.  This always happens to be a Lufthansa flight to Munich (Swissair and Lufthansa have codeshare).  If it were not for that, this Swissair flight would score without doubt +90%.

Try it out for yourself.

tripquality tripquality2 tripquality3

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Comments

  1. morenville

    morenville said:

    Hey John,

    I flew economy with Jet Airways (Indian) from Brussels to JFK and back.

    I've never seen such legroom on an economy class before. A must. Plus the planes are the brand new (ex : one video on demand per person with stop and start features).

    And you should see the business class...

    A must.

    Posted 17 years ago

  2. John Baeyens

    John Baeyens said:

    Hi Michel,

    Just checked them out: they score 97% TripQuality Brussels - Toronto. Unseen !! Planes less than a year old, 34 inch legspace in economy, Only one bug: Tripadvisor mentions they fly an Airbus A330, but on the fleet info I only see Boeings?

    Too bad only US, Middle East, India & Singapore.

    John

    Posted 17 years ago

  3. Geert

    Geert said:

    John,

    do you know any website where i can also consult the allowed weight of the luggage you can take? As most trips to POA use multiple airlines, it's not always clear to me how much is the allowed weight for the overall trip.

    Posted 17 years ago

  4. John Baeyens

    John Baeyens said:

    Geert, your remark is valid, when you take local TAP/GOL flights after the interconinental one, you'll hit bagage limits. With TAP you can take 2 pieces of each 32 kg (!!). What we typically do is book our flight Brussels - Florianopolis all the way. TAP suggests you also the connection flights on TAM (most of the time). It's almost the same price as when arranging the Sao Paulo - Fortaleza (or in our case Florianopolis) leg yourself. With one exception: when you book it with TAP: you can take 2x32 kilo all the way. We have literally moved houses by flying up and down in economy with TAP this way. For South Africa (when you need to fly beyond Cape Town or Johannesburg -eg. to George or Port Elizabeth- the same advice counts: book South African airways all the way from Brussels to PE or George.

    Posted 17 years ago

  5. EFlight

    EFlight said:

    Very interesting. Prefer the new Airbuses any day...

    Posted 17 years ago

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